Optus Mobile Device Unlocking Process

For full information on our Unlock process, please click here
Your Optus handset may not work on non-Optus networks. Please consider this prior to requesting your device to be unlocked. Click here to find out more

Please enter your Mobile Device IMEI number:

*
  How do I find the IMEI?

Please enter your Optus Mobile Number:

Where did you purchase this mobile device:

Optus Store Optus Online Telechoice Store Gift Other *

Please enter your title:

Mr Mrs Miss Ms *

Please enter your first name:

*

Please enter your last name:

*

Please enter your contact phone number:

*

* required fields

If the mobile device you are trying to unlock is an iPhone, please click here to find out more.
If you have any further questions about the Unlock journey, please contact us. We are available on Messaging 24/7 or you can call us. Please head over to our Contact Us page to get in touch

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