Optus Mobile Device Unlocking Process

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For full information on our Unlock process, please click here
Your Optus handset may not work on non-Optus networks. Please consider this prior to requesting your device to be unlocked. Click here to find out more

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If the mobile device you are trying to unlock is an iPhone, please click here to find out more.
If you have any further questions about the Unlock journey, please contact us. We are available on Messaging 24/7 or you can call us. Please head over to our Contact Us page to get in touch